Private policy

Introduction

Deltaxis (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency screening platform.

Company Information:

  • Legal Entity: [Your Swiss Company Name]
  • IDE Number: [Your IDE Number]
  • Address: [Your Address], Canton of Vaud, Switzerland
  • Contact: privacy@deltaxis.com

Information We Collect

Personal Information

  • Account Data: Email address, name, username, password (encrypted)
  • Payment Information: Processed by our payment provider (Stripe). We do not store full credit card details
  • Profile Data: Subscription plan, preferences, watchlists

Automatically Collected Information

  • Usage Data: Features accessed, searches performed, indicators used, session duration
  • Technical Data: IP address, browser type, device information, operating system
  • Cookies: See our Cookie Policy for details

Trading Data

  • Watchlists and Alerts: Cryptocurrency pairs you monitor
  • Custom Indicators: Settings and configurations you create
  • Analytics Data: Aggregated, anonymized usage statistics

Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract Performance: To provide our subscription service
  • Legitimate Interests: To improve our platform and ensure security
  • Legal Obligation: Tax compliance, fraud prevention
  • Consent: For marketing communications (opt-in only)

How We Use Your Information

We use your information to:

  • Provide and maintain the Deltaxis platform
  • Process subscription payments and manage your account
  • Send service-related notifications and updates
  • Improve our algorithms and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations
  • Send marketing communications (with your consent only)

Data Sharing and Disclosure

We share data only with:

Service Providers

  • AWS (Frankfurt, EU): Hosting and infrastructure
  • Stripe: Payment processing
  • [Analytics Provider]: Anonymized usage analytics
  • Email Service: Transactional and marketing emails

Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal processes
  • Enforce our Terms of Service
  • Protect rights, property, or safety

We never sell your personal data to third parties.

International Data Transfers

  • Primary hosting: AWS Frankfurt (European Union)
  • Company location: Switzerland (EU adequacy decision)
  • US users: Data may be transferred to EU servers
  • We ensure appropriate safeguards (Standard Contractual Clauses)

Your Rights

EU/EEA Users (GDPR)

You have the right to:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion (“right to be forgotten”)
  • Portability: Receive your data in a structured format
  • Restriction: Limit processing in certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: For marketing communications

California Users (CCPA/CPRA)

You have the right to:

  • Know: What personal information we collect
  • Delete: Request deletion of your information
  • Opt-Out: From sale of personal information (we don’t sell data)
  • Non-Discrimination: Equal service regardless of privacy choices

Swiss Users

Rights under the Federal Act on Data Protection (FADP)

To exercise your rights: Contact privacy@deltaxis.com

Data Retention

  • Active accounts: Data retained while subscription is active
  • Cancelled accounts: Deleted within 90 days unless legal obligation requires retention
  • Payment records: 10 years (tax compliance)
  • Anonymized analytics: Indefinitely

Security Measures

We implement industry-standard security measures including:

  • End-to-end encryption for data transmission (TLS 1.3)
  • Password hashing (bcrypt)
  • Regular security audits
  • Access controls and authentication
  • AWS security infrastructure
  • Regular encrypted backups

No system is 100% secure. Please use strong, unique passwords.

Cookies and Tracking

See our separate Cookie Policy for detailed information. We use:

  • Essential cookies (required for functionality)
  • Analytics cookies (with your consent)
  • No advertising or tracking cookies

Children’s Privacy

Deltaxis is not intended for users under 18 years of age. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via:

  • Email notification to your registered address
  • Prominent notice on our platform

Contact Us

Privacy Questions: privacy@deltaxis.com
General Contact: contact@deltaxis.com
Address: [Your Address], Canton of Vaud, Switzerland

Supervisory Authority

For EU residents: You have the right to lodge a complaint with your local supervisory authority.

For Swiss residents: Federal Data Protection and Information Commissioner (FDPIC)
Website: https://www.edoeb.admin.ch